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一折购买玉镯 证书存疑退货

  http://www.huanbohainews.com.cn   2014-05-06 8:40 来源:环渤海新闻网  

一折购买玉镯 证书存疑退货

  环渤海新闻网消息(记者志远)4月15日,消费者肖林将以一折购买的手镯退回唐山百货大楼集团南湖购物广场,南湖购物广场承担了玉器检测费500元,并奖励肖林建议奖150元。至此,一起由购物抽奖引发的消费纠纷划上了句号。珠宝鉴定专家提示消费者,参加商家举办的低折扣购买珠宝玉器活动需谨慎。

  4月10日,肖林在唐山百货大楼集团南湖购物广场购买了一双女鞋。营业员告知,可以参加抽奖。肖林抽到的一等奖是可以以一折购买玉器手镯。肖林看上了一只标价12800元的手镯,最后,以一折1280元购买了这只手镯。第二天,肖林找到我市权威鉴定机构的一位珠宝鉴定专家鉴定这只手镯。专家指出,这只手镯的鉴定编号与鉴定证书的编号不一致。鉴定证书的编号是TB开头的号码,手镯上贴的是TA开头的号码。对此,南湖购物广场负责人的解释是贴错了,肖林对这只手镯的质量产生怀疑,要求退货并赔偿。在交涉过程中,南湖购物广场主要负责人的态度激怒了肖林。肖林投诉到唐山百货大楼集团值班副总裁,在副总裁的协调下,南湖购物广场答应退货,并承担了玉器检测费500元。

稿源 唐山劳动日报 编辑 冯叶
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